Home > Refund Policy

Refund policy? A deposit of 30% is required at the time of booking. The balance or final payment is due 90 days prior to the commencement of your trip. If the reservation is made within 75 days of commencement, full payment is required at the time of confirmation.

Cancellation Policy

In the event that you decide to cancel a safari after booking it, certain cancellation charges, will be payable to our supplier as your payments are immediately used to obtain lodging, tours and services at the best rates. You understand and accept when booking through us that you are bound by our supplier’s terms and conditions and accordingly any policies they may have on cancellation charges.

Refund policy for Cancellations received by us 90 days or more prior to departure are subject to a $500 per person cancellation penalty; cancellations received 89-60 days prior to departure are subject to a penalty of 20% of the total retail tour rate; 59-30 days is 50% of the tour rate. Cancellations received 29 days or less are subject to forfeiture of 100% of the entire tour rate.

(For Gorillas Trekking)

Payment for Gorilla Permits is non refundable. Trip cancellation coverage is strongly recommended.

%d bloggers like this: